KVKK CLARIFICATION TEXT

PERSONAL DATA LAW
Information on the Protection of Personal Data;
As Sultan Travel Tours & Excursions, we attach great importance to processing and preserving your personal data in accordance with the Personal Data Protection Law No. 6698 ("Law"). We would like to inform our customers about our purpose and methods of collecting, processing and transferring personal data and, accordingly, your rights arising from the Law.
1. Methods for collecting personal data
As Sultan Travel Tours & Excursions, as the data controller, within the framework of our legal obligations arising from the legislation; We collect your personal data verbally, in writing or electronically through the website, social media channels, mobile applications and similar means, for purposes such as enabling you to benefit from the services of our brands, informing you about our campaigns upon your approval, recording your suggestions and complaints, creating better service standards for you, determining and implementing SULTAN TRAVEL commercial and business strategies.

2. Processing of personal data and processing purposes
As Sultan Travel Tours & Excursions, as the data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or all kinds of channels, including but not limited to; Your personal and/or special personal data that we have obtained with your consent may be obtained, in whole or in part, recorded, kept, stored, changed, updated, periodically checked, rearranged, classified, kept for the period necessary for the purpose for which they are processed or stipulated in the relevant law, in case of legal or service-related actual requirements, with private-legal persons that SULTAN TRAVEL works with or public institutions and organizations to which it is legally obliged and/or relevant persons resident in Turkey or abroad. It can be shared/transferred with third party real persons/legal entities, or transferred abroad in case of legal or service-related actual requirements.

We would like to inform you that we may process your personal data for purposes such as enabling Sultan Travel Tours & Excursions customers to benefit from the services of our brands, informing you about our campaigns upon your approval, recording your suggestions and complaints, creating better service standards for you, determining and implementing Sultan Travel Tours & Excursions commercial and business strategies, and in any case in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation.

3. Transfer of Personal Data
Sultan Travel Tours & Excursions processes your personal data only; Based on your express consent or within the framework of the security and confidentiality principles specified in the law, in the country and abroad, provided that the necessary security measures are taken, in order to carry out the Company's activities, to ensure the business relationship between data owners and our customers and/or to hold meetings for this purpose, to offer services, opportunities and facilities and to increase the quality of service; Our group companies, business partners, customers, suppliers, audit companies with whom we have agreements and to whom we provide services as a result of our activities, or public institutions or organizations authorized to request this data in accordance with a legal obligation, may share it with other relevant authorities, including but not limited to.

4. Personal Data Owner's Rights Listed in Article 11 of the Personal Data Protection Law (“Law”)
Sultan Travel Tours & Excursions will respond to the following requests of interested parties:
a) Learning whether Sultan Travel Tours & Excursions processes their personal data and which personal data it processes,
b) Receiving information regarding the purposes of the processing activity,
c) Knowing the third parties to whom Sultan Travel Tours & Excursions transfers personal data at home or abroad,
d) Requesting correction of personal data if they are incomplete or incorrectly processed,
e) Requesting the deletion or destruction of personal data in accordance with the law,
f) In case of request for correction, deletion or destruction of personal data; Requesting that the transactions carried out be notified to third parties to whom personal data is transferred,
g) Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems,
h) Receiving a copy of your personal data.
You can contact us with your comments and questions.
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Privacy and Security
Sultan Travel Tours & Excursions Online Shop requests some of your personal information (name, age, interests, e-mail, etc.) in order to provide better service to its customers. This information collected on Sultan Travel Tours & Excursions Online Shop servers is used only within Sultan Travel Tours & Excursions Online Shop for periodic campaign studies, designing special promotional activities for customer profiles and customer "classification" studies to prevent the transmission of unsolicited e-mails. Sultan Travel Tours & Excursions Online Shop does not share the information collected from membership forms with third parties without the knowledge of the member in question or any other instruction, and does not use or sell it for commercial purposes for any reason other than its activity.
Customer information can only be disclosed to official authorities if this information is requested by the official authorities and when it is necessary to make a disclosure to the official authorities in accordance with the mandatory legislation in force.

Only the customer can access all the information the customer enters into the system and only the customer can change this information. It is not possible for anyone else to access or change this information. Your credit card information requested on the payment page is in no way kept on the servers of Sultan Travel Tours & Excursions Online Shop or the companies that serve it, in order to keep the security of our valued customers who shop on the site at the highest level. In this way, all payment transactions are made between your bank and your computer through the Sultan Travel Tours & Excursions Online Shop interface.

Use of Cookies
Cookies are small text files or information saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.
We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, thus remembering important information about you (such as remembering your preference settings) in order to recognize you and provide you with a more suitable website.
Cookies also help speed up your future movements on our Sites. In addition, we may use cookies to collect statistical information about the use of our Sites in order to understand how visitors use our Sites and to improve the design and usability of our Sites.

Sultan Travel Tours & Excursions